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Connect Pagerduty to Servicenow like Magic

How to Use Magical to Transfer Data from Pagerduty to Servicenow
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Transfer Data from Pagerduty to Servicenow: A Step-by-Step Guide

With Magical, you can transfer data from Pagerduty to Servicenow in seconds – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from Pagerduty to Servicenow, helping you speed up response time and optimize your incident management processes.

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What Pagerduty data can you transfer

Magical enables you to transfer a wide array of data from Pagerduty to Servicenow. Here are some examples of the information you can extract:

Incident ID
Incident Status
Incident Priority
Assigned To
And move more types of information by creating your own custom labels.

How to Transfer data from Pagerduty to Servicenow using Magical?

Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Pagerduty to Servicenow for more efficient incident management. Follow these steps:

  1. Sign in to your Pagerduty account and open the incident containing the data you want to transfer, such as incident details and assigned user.
  2. In Pagerduty, label the information you want to transfer with Magical, like Incident ID, Incident Title, or Assigned User.
  3. Sign in to your Servicenow account and open the record where you want to add the Pagerduty data.
  4. Type "//" in an empty field and select the information you want to transfer from Pagerduty such as Incident ID, Assigned User, etc.
  5. The next time you fill out a record, Magical will automatically transfer all the fields into the form with one click.

About Pagerduty and Servicenow

Swift and efficient responses in incident management are crucial to maintaining operational efficiency. Pagerduty is a powerful incident management platform and Servicenow is a robust IT service management (ITSM) solution. Combining the capabilities of these two platforms can significantly enhance your incident management efforts. By leveraging Magical, you can easily move information from Pagerduty to Servicenow, allowing you to focus on resolving incidents and improving operational efficiency.

Other ways to connect Pagerduty and Servicenow

Using Zapier

Zapier provides a seamless connection between Pagerduty and Servicenow, allowing for automatic data transfer between the two platforms without the need for coding. This integration offers a variety of triggers and actions, enabling you to automate workflows and save time

Using an API

An additional approach to integrate Pagerduty and Servicenow is by directly utilizing their APIs. By integrating both APIs, you empower IT and support teams with real-time incident insights, fostering improved communication and a superior incident management experience. To employ this method, refer to their respective API documentation.

Common questions


Magical is a chrome extension that allows users to extract information from any website without complex integrations or APIs. You can run it on Pagerduty and transfer data directly to Servicenow. The extension is designed to simplify the process of data collection by automating the extraction of information from Pagerduty. Magical is free, easy to use, and it can save you a lot of time and effort.


To start using GetMagical, you need to install the chrome extension. Click the button below to install, or follow the steps to download directly from the Chrome web store.

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