Connect Servicenow to New Relic Insights like Magic
How to Use Magical to Transfer Data from Servicenow to New Relic Insights
Connect your apps with ease
Transfer Data from Servicenow to New Relic Insights: A Step-by-Step Guide
With Magical, you can transfer data from Servicenow to New Relic Insights in seconds – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from Servicenow to New Relic Insights, helping you speed up response time and optimize your IT operations processes.
More Servicenow integrations with Magical
What Servicenow data can you transfer
Magical enables you to transfer a wide array of data from Servicenow to New Relic Insights. Here are some examples of the information you can extract:
Ticket Number
Issue Description
Priority Level
Assigned To
And move more types of information by creating your own custom labels.
How to Transfer data from Servicenow to New Relic Insights using Magical?
Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Servicenow to New Relic Insights for more efficient IT operations. Follow these steps:
Sign in to your Servicenow account and open the incident containing the data you want to transfer, such as incident details and user information.
In Servicenow, label the information you want to transfer with Magical, like Incident ID, User Name, or Incident Status.
Sign in to your New Relic Insights account and open the dashboard where you want to add the Servicenow data.
Type "//" in an empty field and select the information you want to transfer from Servicenow such as Incident ID, User Name, etc.
The next time you fill out a record, Magical will automatically transfer all the fields into the form with one click.
About Servicenow and New Relic Insights
Swift and efficient responses in IT operations are crucial to maintaining system stability. Servicenow is a powerful IT service management platform and New Relic Insights is a robust IT operations analytics solution. Combining the capabilities of these two platforms can significantly enhance your IT operations efforts. By leveraging Magical, you can easily move information from Servicenow to New Relic Insights, allowing you to focus on resolving IT incidents and improving system stability.
Other ways to connect Servicenow and New Relic Insights
Using Zapier
Zapier provides a seamless connection between Servicenow and New Relic Insights, allowing for automatic data transfer between the two platforms without the need for coding. This integration offers a variety of triggers and actions, enabling you to automate workflows and save time
Using an API
An additional approach to integrate Servicenow and New Relic Insights is by directly utilizing their APIs. By integrating both APIs, you empower IT and operations teams with real-time system insights, fostering improved communication and a superior IT operations experience. To employ this method, refer to their respective API documentation.
Common Questions
WHAT IS MAGICAL
Magical is an agentic AI platform that deploys AI Employees to handle complex, end-to-end workflows across your systems—without APIs, integrations, or engineering lift. Instead of simple data extraction, Magical’s AI understands your workflows, navigates interfaces, makes decisions, and completes tasks just like a trained team member would.
Whether it’s moving data between applications, verifying information, completing multi-step processes, or monitoring queues, Magical automates work reliably and transparently. You can watch every click, see every decision, and trust that your AI Employees are completing work with accuracy, speed, and full auditability.
HOW TO INSTALL MAGICAL
The first step is to book a demo. Our team will walk you through how Magical’s AI Employees work, what’s possible for your organization, and where automation can have the biggest impact.
After the demo, you’ll be paired with a dedicated AI Deployment Engineer who will guide you through setting up your first automation. Most teams go live in about a week—no integrations, no IT lift, and no lengthy configuration. Just a clear workflow, a quick build, and your first AI Employee up and running.
