Magical for customer support

Responding to support tickets just got easy

Magical is your second brain for better customer service, delight, and resolutions.

Add to Chrome–it's free!

Why customer support teams use Magical

Close support tickets faster

Save 7 hrs per week messaging

Collaboration with your team

❤️ Used by customer support teams around the world

Magical helps me in every part of my day! We have things like macros and templates in our Gmail and Zendesk, however, Magical makes it so much more efficient and productive not having to take your hands off the keyboard. It is absolutely, without a doubt, 100%, my favorite add-on for Chrome.

Jessie Rose
Senior Supervisor
The RealReal

Close tickets in record time

Your hands will never leave the keyboard. Craft the perfect response and send it instantly in a few keystrokes.

Bring personality to your responses

Support responses don't have to be dull. Add your personal flair to your messages to delight your customers.

Onboarding and alignment made easy

Quickly share shortcuts with your team to get on the same page. Never miss a beat with your team.

Save time with the Magical app

Start saving 2 hr/week with shortcuts that expand what you type. Get started in seconds.

Add to Chrome–it's free!

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