A faster way to
customer delight

Send personalized messages, close tickets, and make happy customers in record time.
Add to Chrome – it's free
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Loved by 500,000+ people at 20,000+ companies

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One-click automation

Populate your messages with your customer's details without the exhausting copy-and-paste between tabs. Magical users save 7 hours a week, on average!
No APIs, No integrations, No credentials

Works where you do

Supercharge your productivity in places you already work, like Zendesk, Zoho, Twitter, Drift, or any customer support platform.

Set up in seconds

Magical doesn't rely on integrations, APIs, or complex workflow builders. Just download and start automating your workflow now.

A smarter
text expander

Never type the same thing over and over. Summon frequently used text and automatically populate your recipient’s personal details.
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+1,000s more
Add to Chrome – it's free

Data entry
you won’t hate

Autofill form fields instantly. Create new records anywhere, even in your internal sales, customer service, or applicant tracking software, instantly.
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+1,000s more
Add to Chrome – it's free
Magical helps me in every part of my day! We have things like macros and templates in our Gmail and Zendesk, however, Magical makes it so much more efficient and productive not having to take your hands off the keyboard. It is absolutely, without a doubt, 100%, my favorite add-on for Chrome.
Jessie Rose
Senior Supervisor at The RealReal
I am a customer support specialist. Before I met Magical, I had a list of entries on Google Sheets representing FAQs that I would copy and paste. After Magical, all I need to do is only type a keyword and voila, magic happens! This has for sure saved me so much time, and is more efficient than switching windows, searching, copying and pasting, etc. My CPH (contacts per hour) metric at work has improved tremendously, and I directly attribute it to Magical. I am glad that I found this add-on!
Georgina M
Global Support Team Leader at StreetBees
To be honest, I love using Magical instead of Zendesk macros. I can keep track of, curate, update, and delete my shortcuts. It's almost therapeutic. Magical ensures all my information is up to date, and is always improving (in terms of phrasing, tone of voice).
Jordan Birkbeck
Technical Customer Support Specialist at GoodNotes

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Only on desktop

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Magical - Make tasks disappear like magic | Product Hunt