A faster way to
‍customer delight

Magical helps me in every part of my day! We have things like macros and templates in our Gmail and Zendesk, however, Magical makes it so much more efficient and productive not having to take your hands off the keyboard. It is absolutely, without a doubt, 100%, my favorite add-on for Chrome.

Jessie Rose

Senior Supervisor at The RealReal

I am a customer support specialist. Before I met Magical, I had a list of entries on Google Sheets representing FAQs that I would copy and paste. After Magical, all I need to do is only type a keyword and voila, magic happens! This has for sure saved me so much time, and is more efficient than switching windows, searching, copying and pasting, etc. My CPH (contacts per hour) metric at work has improved tremendously, and I directly attribute it to Magical. I am glad that I found this add-on!

Global Support Team Leader at StreetBees

To be honest, I love using Magical instead of Zendesk macros. I can keep track of, curate, update, and delete my shortcuts. It's almost therapeutic. Magical ensures all my information is up to date, and is always improving (in terms of phrasing, tone of voice).

Technical Customer Support Specialist at GoodNotes