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Connect Servicenow to Slack like Magic

How to Use Magical to Transfer Data from Servicenow to Slack
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Transfer Data from Servicenow to Slack: A Step-by-Step Guide

With Magical, you can transfer data from Servicenow to Slack in seconds – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from Servicenow to Slack, helping you streamline your workflow and optimize your communication processes.

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What Servicenow data can you transfer

Magical enables you to transfer a wide array of data from Servicenow to Slack. Here are some examples of the information you can extract:

Ticket Number
Issue Description
Priority Level
Assigned To
And move more types of information by creating your own custom labels.

How to Transfer data from Servicenow to Slack using Magical?

Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Servicenow to Slack for more efficient communication. Follow these steps:

  1. Sign in to your Servicenow account and open the ticket containing the data you want to transfer, such as ticket number, issue description, priority level, and assigned to.
  2. In Servicenow, label the information you want to transfer with Magical, like Ticket Number, Issue Description, Priority Level, or Assigned To.
  3. Sign in to your Slack account and open the channel where you want to add the Servicenow data.
  4. Type "//" in the message box and select the information you want to transfer from Servicenow such as Ticket Number, Issue Description, etc.
  5. The next time you send a message, Magical will automatically transfer all the fields into the message with one click.

About Servicenow and Slack

Swift and efficient communication is crucial to maintaining a smooth workflow. Servicenow is a powerful ticket management platform and Slack is a robust communication tool. Combining the capabilities of these two platforms can significantly enhance your workflow. By leveraging Magical, you can easily move information from Servicenow to Slack, allowing you to focus on resolving issues and improving productivity.

Other ways to connect Servicenow and Slack

Using Zapier

Zapier provides a seamless connection between Servicenow and Slack, allowing for automatic data transfer between the two platforms without the need for coding. This integration offers a variety of triggers and actions, enabling you to automate workflows and save time

Using an API

An additional approach to integrate Servicenow and Slack is by directly utilizing their APIs. By integrating both APIs, you empower teams with real-time insights, fostering improved communication and a superior workflow. To employ this method, refer to their respective API documentation.

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Common questions


Magical is a chrome extension that allows users to extract information from any website without complex integrations or APIs. You can run it on Servicenow and transfer data directly to Slack. The extension is designed to simplify the process of data collection by automating the extraction of information from Servicenow. Magical is free, easy to use, and it can save you a lot of time and effort.


To start using GetMagical, you need to install the chrome extension. Click the button below to install, or follow the steps to download directly from the Chrome web store.

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