Connect Servicenow to Slack like Magic
How to Use Magical to Transfer Data from Servicenow to Slack
Connect your apps with ease
Transfer Data from Servicenow to Slack: A Step-by-Step Guide
With Magical, you can transfer data from Servicenow to Slack in seconds – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from Servicenow to Slack, helping you streamline your workflow and optimize your communication processes.
More Servicenow integrations with Magical
What Servicenow data can you transfer
Magical enables you to transfer a wide array of data from Servicenow to Slack. Here are some examples of the information you can extract:
Ticket Number
Issue Description
Priority Level
Assigned To
And move more types of information by creating your own custom labels.
How to Transfer data from Servicenow to Slack using Magical?
Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Servicenow to Slack for more efficient communication. Follow these steps:
Sign in to your Servicenow account and open the ticket containing the data you want to transfer, such as ticket number, issue description, priority level, and assigned to.
In Servicenow, label the information you want to transfer with Magical, like Ticket Number, Issue Description, Priority Level, or Assigned To.
Sign in to your Slack account and open the channel where you want to add the Servicenow data.
Type "//" in the message box and select the information you want to transfer from Servicenow such as Ticket Number, Issue Description, etc.
The next time you send a message, Magical will automatically transfer all the fields into the message with one click.
About Servicenow and Slack
Swift and efficient communication is crucial to maintaining a smooth workflow. Servicenow is a powerful ticket management platform and Slack is a robust communication tool. Combining the capabilities of these two platforms can significantly enhance your workflow. By leveraging Magical, you can easily move information from Servicenow to Slack, allowing you to focus on resolving issues and improving productivity.
Other ways to connect Servicenow and Slack
Using Zapier
Zapier provides a seamless connection between Servicenow and Slack, allowing for automatic data transfer between the two platforms without the need for coding. This integration offers a variety of triggers and actions, enabling you to automate workflows and save time
Using an API
An additional approach to integrate Servicenow and Slack is by directly utilizing their APIs. By integrating both APIs, you empower teams with real-time insights, fostering improved communication and a superior workflow. To employ this method, refer to their respective API documentation.
Common Questions
WHAT IS MAGICAL
Magical is an agentic AI platform that deploys AI Employees to handle complex, end-to-end workflows across your systems—without APIs, integrations, or engineering lift. Instead of simple data extraction, Magical’s AI understands your workflows, navigates interfaces, makes decisions, and completes tasks just like a trained team member would.
Whether it’s moving data between applications, verifying information, completing multi-step processes, or monitoring queues, Magical automates work reliably and transparently. You can watch every click, see every decision, and trust that your AI Employees are completing work with accuracy, speed, and full auditability.
HOW TO INSTALL MAGICAL
The first step is to book a demo. Our team will walk you through how Magical’s AI Employees work, what’s possible for your organization, and where automation can have the biggest impact.
After the demo, you’ll be paired with a dedicated AI Deployment Engineer who will guide you through setting up your first automation. Most teams go live in about a week—no integrations, no IT lift, and no lengthy configuration. Just a clear workflow, a quick build, and your first AI Employee up and running.
