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Connect Freshservice to Azure Devops Clicktime like Magic

How to Use Magical to Transfer Data from Freshservice to Azure Devops Clicktime
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Transfer Data from Freshservice to Azure Devops Clicktime: A Step-by-Step Guide

With Magical, you can transfer data from Freshservice to Azure Devops Clicktime in seconds – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from Freshservice to Azure Devops Clicktime, helping you streamline your workflow and optimize your project management processes.

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What Freshservice data can you transfer

Magical enables you to transfer a wide array of data from Freshservice to Azure Devops Clicktime. Here are some examples of the information you can extract:

Ticket ID
Issue Type
Priority
Status
And move more types of information by creating your own custom labels.

How to Transfer data from Freshservice to Azure Devops Clicktime using Magical?

Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Freshservice to Azure Devops Clicktime for more efficient project management. Follow these steps:

  1. Sign in to your Freshservice account and open the ticket containing the data you want to transfer, such as ticket ID, issue description, priority, and status.
  2. In Freshservice, label the information you want to transfer with Magical, like Ticket ID, Issue Description, Priority, or Status.
  3. Sign in to your Azure Devops Clicktime account and open the record where you want to add the Freshservice data.
  4. Type "//" in an empty field and select the information you want to transfer from Freshservice such as Ticket ID, Issue Description, etc.
  5. The next time you fill out a record, Magical will automatically transfer all the fields into the form with one click.

About Freshservice and Azure Devops Clicktime

Efficient project management is crucial to maintaining productivity and meeting deadlines. Freshservice is a powerful IT service management tool and Azure Devops Clicktime is a robust project management solution. Combining the capabilities of these two platforms can significantly enhance your project management efforts. By leveraging Magical, you can easily move information from Freshservice to Azure Devops Clicktime, allowing you to focus on managing projects and improving productivity.

Other ways to connect Freshservice and Azure Devops Clicktime

Using Zapier

Zapier provides a seamless connection between Freshservice and Azure Devops Clicktime, allowing for automatic data transfer between the two platforms without the need for coding. This integration offers a variety of triggers and actions, enabling you to automate workflows and save time

Using an API

An additional approach to integrate Freshservice and Azure Devops Clicktime is by directly utilizing their APIs. By integrating both APIs, you empower project management teams with real-time insights, fostering improved communication and a superior project management experience. To employ this method, refer to their respective API documentation.

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Common questions

WHAT IS MAGICAL

Magical is a chrome extension that allows users to extract information from any website without complex integrations or APIs. You can run it on Freshservice and transfer data directly to Azure Devops Clicktime. The extension is designed to simplify the process of data collection by automating the extraction of information from Freshservice. Magical is free, easy to use, and it can save you a lot of time and effort.

HOW TO INSTALL MAGICAL

To start using GetMagical, you need to install the chrome extension. Click the button below to install, or follow the steps to download directly from the Chrome web store.

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