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Connect Azure Devops to Freshservice like Magic

How to Use Magical to Transfer Data from Azure Devops to Freshservice
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Transfer Data from Azure Devops to Freshservice: A Step-by-Step Guide

With Magical, you can transfer data from Azure Devops to Freshservice in seconds – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from Azure Devops to Freshservice, helping you speed up response time and optimize your IT service management processes.

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More Azure Devops integrations with Magical

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What Azure Devops data can you transfer

Magical enables you to transfer a wide array of data from Azure Devops to Freshservice. Here are some examples of the information you can extract:

Issue Title
Issue Description
And move more types of information by creating your own custom labels.

How to Transfer data from Azure Devops to Freshservice using Magical?

Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Azure Devops to Freshservice for more efficient IT service management. Follow these steps:

  1. Sign in to your Azure Devops account and open the issue containing the data you want to transfer, such as issue details and status.
  2. In Azure Devops, label the information you want to transfer with Magical, like Issue Title, Issue Description, Assigned To, or Status.
  3. Sign in to your Freshservice account and open the ticket where you want to add the Azure Devops data.
  4. Type "//" in an empty field and select the information you want to transfer from Azure Devops such as Issue Title, Assigned To, etc.
  5. The next time you fill out a ticket, Magical will automatically transfer all the fields into the form with one click.

About Azure Devops and Freshservice

Swift and efficient responses in IT service management are crucial to maintaining operational efficiency. Azure Devops is a powerful project management platform and Freshservice is a robust IT service management solution. Combining the capabilities of these two platforms can significantly enhance your IT service management efforts. By leveraging Magical, you can easily move information from Azure Devops to Freshservice, allowing you to focus on resolving IT issues and improving operational efficiency.

Other ways to connect Azure Devops and Freshservice

Using Zapier

Zapier provides a seamless connection between Azure Devops and Freshservice, allowing for automatic data transfer between the two platforms without the need for coding. This integration offers a variety of triggers and actions, enabling you to automate workflows and save time

Using an API

An additional approach to integrate Azure Devops and Freshservice is by directly utilizing their APIs. By integrating both APIs, you empower IT and support teams with real-time insights, fostering improved communication and a superior IT service management experience. To employ this method, refer to their respective API documentation.

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Common questions


Magical is a chrome extension that allows users to extract information from any website without complex integrations or APIs. You can run it on Azure Devops and transfer data directly to Freshservice. The extension is designed to simplify the process of data collection by automating the extraction of information from Azure Devops. Magical is free, easy to use, and it can save you a lot of time and effort.


To start using GetMagical, you need to install the chrome extension. Click the button below to install, or follow the steps to download directly from the Chrome web store.

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