Office 365 to Servicenow

Office 365 to Servicenow

Connect Office 365 to Servicenow like Magic

How to Use Magical to Transfer Data from Office 365 to Servicenow

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Transfer Data from Office 365 to Servicenow: A Step-by-Step Guide

With Magical, you can transfer data from Office 365 to Servicenow in seconds – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from Office 365 to Servicenow, helping you streamline your workflow and optimize your business processes.

What Office 365 data can you transfer

Magical enables you to transfer a wide array of data from Office 365 to Servicenow. Here are some examples of the information you can extract:

Email
First Name
Last Name
Company Name

And move more types of information by creating your own custom labels.

How to Transfer data from Office 365 to Servicenow using Magical?

Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Office 365 to Servicenow for more efficient business operations. Follow these steps:

  1. Sign in to your Office 365 account and open the task containing the data you want to transfer, such as task details, due date, and priority.

  2. In Office 365, label the information you want to transfer with Magical, like Task Details, Due Date, or Priority.

  3. Sign in to your Servicenow account and open the record where you want to add the Office 365 data.

  4. Type "//" in an empty field and select the information you want to transfer from Office 365 such as Email, Task Details, etc.

  5. The next time you fill out a record, Magical will automatically transfer all the fields into the form with one click.

About Office 365 and Servicenow

Efficient data transfer in business operations is crucial to maintaining productivity. Office 365 is a comprehensive suite of productivity tools and Servicenow is a robust IT service management solution. Combining the capabilities of these two platforms can significantly enhance your business operations. By leveraging Magical, you can easily move information from Office 365 to Servicenow, allowing you to focus on improving your business processes.

Other ways to connect Office 365 and Servicenow

Using Zapier

Zapier provides a seamless connection between Office 365 and Servicenow, allowing for automatic data transfer between the two platforms without the need for coding. This integration offers a variety of triggers and actions, enabling you to automate workflows and save time

Using an API

An additional approach to integrate Office 365 and Servicenow is by directly utilizing their APIs. By integrating both APIs, you empower your team with real-time insights, fostering improved communication and a superior user experience. To employ this method, refer to their respective API documentation.

Common Questions

WHAT IS MAGICAL

Magical is an agentic AI platform that deploys AI Employees to handle complex, end-to-end workflows across your systems—without APIs, integrations, or engineering lift. Instead of simple data extraction, Magical’s AI understands your workflows, navigates interfaces, makes decisions, and completes tasks just like a trained team member would.

Whether it’s moving data between applications, verifying information, completing multi-step processes, or monitoring queues, Magical automates work reliably and transparently. You can watch every click, see every decision, and trust that your AI Employees are completing work with accuracy, speed, and full auditability.

HOW TO INSTALL MAGICAL

The first step is to book a demo. Our team will walk you through how Magical’s AI Employees work, what’s possible for your organization, and where automation can have the biggest impact.

After the demo, you’ll be paired with a dedicated AI Deployment Engineer who will guide you through setting up your first automation. Most teams go live in about a week—no integrations, no IT lift, and no lengthy configuration. Just a clear workflow, a quick build, and your first AI Employee up and running.

Ready to automate with Magical?

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