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Connect Livechat to Google Analytics like Magic

How to Use Magical to Transfer Data from Livechat to Google Analytics
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Transfer Data from Livechat to Google Analytics: A Step-by-Step Guide

With Magical, you can transfer data from Livechat to Google Analytics in seconds – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from Livechat to Google Analytics, helping you streamline your customer interaction data analysis.

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More Livechat integrations with Magical

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What Livechat data can you transfer

Magical enables you to transfer a wide array of data from Livechat to Google Analytics. Here are some examples of the information you can extract:

Visitor Name
Chat Duration
Visitor Location
Chat Transcript
And move more types of information by creating your own custom labels.

How to Transfer data from Livechat to Google Analytics using Magical?

Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Livechat to Google Analytics for more efficient data analysis. Follow these steps:

  1. Sign in to your Livechat account and open the chat containing the data you want to transfer, such as visitor information and chat details.
  2. In Livechat, label the information you want to transfer with Magical, like Visitor Name, Chat Duration, or Visitor Location.
  3. Sign in to your Google Analytics account and open the report where you want to add the Livechat data.
  4. Type "//" in an empty field and select the information you want to transfer from Livechat such as Visitor Name, Chat Transcript, etc.
  5. The next time you fill out a report, Magical will automatically transfer all the fields into the form with one click.

About Livechat and Google Analytics

Quick and efficient data analysis is crucial to understanding your customer interactions. Livechat is a powerful customer communication platform and Google Analytics is a robust data analysis tool. Combining the capabilities of these two platforms can significantly enhance your data analysis efforts. By leveraging Magical, you can easily move information from Livechat to Google Analytics, allowing you to focus on understanding your customer interactions and improving customer satisfaction.

Other ways to connect LiveChat and Google Analytics

Using Zapier

Zapier provides a seamless connection between Livechat and Google Analytics, allowing for automatic data transfer between the two platforms without the need for coding. This integration offers a variety of triggers and actions, enabling you to automate workflows and save time

Using an API

An additional approach to integrate Livechat and Google Analytics is by directly utilizing their APIs. By integrating both APIs, you empower your team with real-time customer insights, fostering improved communication and a superior customer experience. To employ this method, refer to their respective API documentation.

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Common questions

WHAT IS MAGICAL

Magical is a chrome extension that allows users to extract information from any website without complex integrations or APIs. You can run it on LiveChat and transfer data directly to Google Analytics. The extension is designed to simplify the process of data collection by automating the extraction of information from LiveChat. Magical is free, easy to use, and it can save you a lot of time and effort.

HOW TO INSTALL MAGICAL

To start using GetMagical, you need to install the chrome extension. Click the button below to install, or follow the steps to download directly from the Chrome web store.

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