Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Five9 to Gravity Lending for more efficient customer support. Follow these steps:

1. Sign in to your Five9 account and open the conversation containing the data you want to transfer, such as customer information and loan details.
2. In Five9, label the information you want to transfer with Magical, like Customer Name, Loan Amount, or Contact Information.
3. Sign in to your Gravity Lending account and open the record where you want to add the Five9 data.
4. Type "//" in an empty field and select the information you want to transfer from Five9 such as Customer Name, Loan Amount, etc.
5. The next time you fill out a record, Magical will automatically transfer all the fields into the form with one click.