Cocentrix and Elevance Health Integration for Claims Processing and Prior Authorization
Automate claims submission and prior authorization workflows in seconds with Magical's AI agent platform
Connect your apps with ease
How to Integrate CoCentrix with Elevance Health: A Step-by-Step Guide
For healthcare administrators and insurance staff coordinating behavioral health services, Magical's AI agent platform connects Cocentrix with Elevance Health to automate prior authorizations, streamline claims processing, and eliminate time-consuming manual data entry – no coding or complex integrations required.
More CoCentrix integrations with Magical
What CoCentrix Data Can You Transfer
Magical enables you to transfer a wide array of data from CoCentrix to Elevance Health. Here are some examples of the information you can extract:
Patient First Name
Patient Last Name
Date of Birth
Patient ID
And move more types of information by creating your own custom labels.
How to integrate Cocentrix and Elevance Health for claims processing and prior authorization
Connect your systems: Your AI Deployment Engineer configures secure connections between Cocentrix's EHR platform and Elevance Health's insurance systems, mapping patient records, treatment documentation, authorization requirements, and billing codes across both platforms using industry-standard FHIR protocols.
Define the workflow: Specify how prior authorization requests, claims submissions, and eligibility verifications should flow automatically. Your AI Deployment Engineer builds intelligent workflows that handle authorization requirements, submit complete claims with supporting documentation, and track approval status without manual coordination.
AI Employees take over: Once deployed, AI Employees autonomously process eligibility checks for newly registered patients, submit prior authorization requests with clinical documentation for scheduled encounters, and generate claims for completed procedures with accurate coding. They handle policy variations and adapt to changing authorization criteria.
Monitor performance transparently: AI Judges continuously validate submission accuracy, monitor authorization approval rates, and identify potential delays before they impact patient care or revenue cycles. You receive complete transparency with real-time dashboards and detailed audit trails.
Scale to more workflows: After proving value with authorization and claims workflows, easily expand automation to additional processes like benefit verification, claims status monitoring, and member enrollment updates across your entire healthcare network.
About CoCentrix and Elevance Health
Efficient healthcare operations are crucial to maintaining smooth workflows. CoCentrix is a comprehensive EHR/EMR platform and Elevance Health is a robust insurance portal solution. By leveraging Magical, you can easily move information from CoCentrix to Elevance Health, allowing you to focus on improving patient care and operational efficiency.
Other ways to connect CoCentrix and Elevance Health
Using Integration Platforms like Redox or Mulesoft for automatic data transfer
Using APIs by directly utilizing their respective APIs for real-time insights
Using HL7 Interface for automated workflows between healthcare systems
Common Questions
WHAT IS MAGICAL
Magical is an agentic AI platform that deploys AI Employees to handle complex, end-to-end workflows across your systems—without APIs, integrations, or engineering lift. Instead of simple data extraction, Magical’s AI understands your workflows, navigates interfaces, makes decisions, and completes tasks just like a trained team member would.
Whether it’s moving data between applications, verifying information, completing multi-step processes, or monitoring queues, Magical automates work reliably and transparently. You can watch every click, see every decision, and trust that your AI Employees are completing work with accuracy, speed, and full auditability.
HOW TO INSTALL MAGICAL
The first step is to book a demo. Our team will walk you through how Magical’s AI Employees work, what’s possible for your organization, and where automation can have the biggest impact.
After the demo, you’ll be paired with a dedicated AI Deployment Engineer who will guide you through setting up your first automation. Most teams go live in about a week—no integrations, no IT lift, and no lengthy configuration. Just a clear workflow, a quick build, and your first AI Employee up and running.
