6 Streamlined Customer Support Shipping Confirmation Templates

Use Magical to instantly generate and send shipping confirmation messages.

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Magical for shipping confirmation

In the realm of customer support, timely and accurate shipping confirmations are key to maintaining customer satisfaction and trust. To assist customer support professionals in delivering top-notch service, we offer a set of shipping confirmation templates. These templates are designed to provide clear, concise, and personalized updates to customers about their orders. They cater to a variety of scenarios, ensuring adaptability to different customer needs and situations.

What templates are included in this shipping confirmation pack?

Backorder Shipping Confirmation

This template is used when a backordered item has been shipped. It acknowledges the initial delay and confirms the new shipment details.

Preview template

TRIGGER

-backordershipping

CONTENT

Subject: Your Backordered Item {Item Name} Has Shipped

Dear Customer Name,

We're happy to let you know that your backordered item {Item Name} has been shipped. We appreciate your patience and understanding during this time.

You can expect your item to arrive by Estimated Delivery Date. Track your package using this link: Tracking Link.

Thank you for shopping with us.

Best regards,
%my.fullName%

Delayed Shipping Confirmation

This template is designed for situations where an order's shipment has been delayed. It acknowledges the delay, provides a new estimated delivery date, and offers an apology for any inconvenience caused.

Preview template

TRIGGER

-delayedshipping

CONTENT

Subject: Update on Your Order Order Number

Dear Customer Name,

We regret to inform you that the shipment of your order Order Number has been delayed. We now expect it to arrive by New Estimated Delivery Date. We apologize for any inconvenience this may cause and appreciate your understanding.

You can track your package using this link: Tracking Link.

Best regards,
%my.fullName%

Express Shipping Confirmation

This template is for orders that have been shipped via express delivery. It emphasizes the expedited delivery time and provides tracking information.

Preview template

TRIGGER

-expressshipping

CONTENT

Subject: Your Order Order Number Has Been Shipped Express

Dear Customer Name,

Good news! Your order Order Number has been shipped via express delivery. You can expect it to arrive by Estimated Delivery Date. Track your package using this link: Tracking Link.

Thank you for shopping with us.

Best regards,
%my.fullName%

International Shipping Confirmation

This template is tailored for orders being shipped internationally. It includes information about customs and duties, along with the standard shipping confirmation details.

Preview template

TRIGGER

-internationalshipping

CONTENT

Subject: Your Order Order Number Is On Its Way

Dear Customer Name,

We're pleased to inform you that your order Order Number has been shipped and is en route to you. As this is an international shipment, please be aware that customs and duties may apply.

You can expect your order to arrive by Estimated Delivery Date. Track your package using this link: Tracking Link.

Thank you for shopping with us.

Best regards,
%my.fullName%

Partial Shipping Confirmation

This template is for situations where only part of an order has been shipped. It provides details about the shipped items and information about the remaining items.

Preview template

TRIGGER

-partialshipping

CONTENT

Subject: Partial Shipment of Your Order Order Number

Dear Customer Name,

We're writing to let you know that part of your order Order Number has been shipped. The following items are on their way to you: Shipped Items. The remaining items will be shipped as soon as they become available.

You can track your package using this link: Tracking Link.

Thank you for shopping with us.

Best regards,
%my.fullName%

Standard Shipping Confirmation

This template provides a straightforward confirmation of an order's shipment. It includes essential details like the order number, estimated delivery date, and tracking information.

Preview template

TRIGGER

-standardshipping

CONTENT

Subject: Your Order Order Number Has Shipped

Dear Customer Name,

We're excited to let you know that your order Order Number has been shipped and is on its way to you! You can expect it to arrive by Estimated Delivery Date. Track your package using this link: Tracking Link.

Thank you for shopping with us.

Best regards,
%my.fullName%

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How do you personalize your shipping confirmation templates?

Magical allows you to personalize these templates with your recipients information like

Customer Name

Order Number

Estimated Delivery Date

Tracking Link

And move more types of information by creating your own custom labels.

How to use shipping confirmation templates

With Magical, you can save any text you type repetitively as a template in Magical and expand the template automatically when you work. Download our Sales prospecting templates to get these templates out of the box.

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