Illustration of desktop and laptop computers.

Only on desktop

We’ll email you the link to add these shortcuts. ✉️💨

Email sent! Check your inbox on desktop. 📬
Oops! Something went wrong while submitting the form.
Email sent!
Please provide an email.

7 Efficient Customer Support Review Management Templates

Use Magical to swiftly handle and respond to customer reviews.
Download the pack

Magical for customer review

LinkedIn iconFacebook icon

In the realm of customer support, managing and responding to customer reviews is a critical task that can significantly impact your brand's reputation and customer satisfaction. To assist customer support professionals in effectively handling this task, we offer a comprehensive set of review management templates. These templates are designed to help you respond to both positive and negative reviews in a professional and empathetic manner, fostering stronger customer relationships and improving your brand image.

What templates are included in this customer review pack?

Negative Review Response Template

This template provides a professional and empathetic response to negative customer reviews. It acknowledges the customer's concerns and offers a solution, demonstrating your commitment to customer satisfaction.

Positive Review Response Template

This template is designed to help you express gratitude and appreciation for positive customer reviews. It encourages further engagement and reinforces the positive experience.

Review Appreciation Template

This template expresses appreciation for customers who have left a review, reinforcing the positive relationship and encouraging future engagement.

Review Follow-Up Template

This template is designed to follow up with customers after addressing their concerns, ensuring their satisfaction and maintaining a positive relationship.

Review Invitation Template

This template invites customers to leave a review, providing valuable feedback for your company. It emphasizes the importance of their opinion and how it helps improve your services.

Review Resolution Template

This template is used to communicate the resolution of a customer's issue, demonstrating your commitment to customer satisfaction and service excellence.

More packs

Coming soon!

How can you personalize your customer review templates?

Magical allows you to personalize these templates with your recipients information like

First Name
Review Platform
And move more types of information by creating your own custom labels.

How to use Sales prospecting templates

With Magical, you can save any text you type repetitively as a template in Magical and expand the template automatically when you work. Download our Sales prospecting templates to get these templates out of the box.

Download template pack

What is Magical?

Magical is a productivity app that automates your soul-crushing tasks so you can do the work that gets you promoted and still have time to take a break. With Magical, use AI to speed through repetitive tasks like messaging or data entry anywhere on the web —no fancy set-up required. Add Magical to your browser - it’s free.

Install Magical
No items found.

“Magical has made my job significantly easier. I use it daily. Seriously this is a MUST HAVE for any recruiter's toolkit.”

Stefanie Tamsey
Senior Corporate Recuiter at

“With Magical, there’s a much better chance of me getting through my tasks. It cuts down on the stress you experience.”

Emily Stewart
Customer Success Expert at

“Magical is transformative in the sales world. You can have everyone using consistent, approved messages.”

Eric Bryan
Business Operations at
Rupa Health

Ready to save time with Magical?

Add to Chrome – it's free
Chrome Store · 4.6 stars · 2,620+ reviews