Illustration of desktop and laptop computers.

Only on desktop

We’ll email you the link to add these shortcuts. ✉️💨

Email sent! Check your inbox on desktop. 📬
Oops! Something went wrong while submitting the form.
Email sent!
Please provide an email.

3 Customer Support Complaint Handling Templates

Use Magical to instantly manage and respond to customer complaints.
Download the pack

Magical for complaints

LinkedIn iconFacebook icon

In the demanding world of customer support, handling complaints effectively and efficiently is key to maintaining customer satisfaction and loyalty. To assist customer support professionals in managing these challenging situations, we offer a set of complaint handling templates. These templates are designed to address various types of complaints, ensuring a swift and satisfactory resolution for both the customer and the company.

What templates are included in this complaints pack?

Initial Complaint Response Template

This template provides a prompt and empathetic response to a customer's initial complaint. It acknowledges the issue, expresses understanding, and assures the customer that their complaint is being taken seriously and will be addressed promptly.

More packs

Coming soon!

How can you personalize your complaints templates?

Magical allows you to personalize these templates with your recipients information like

Customer Name
And move more types of information by creating your own custom labels.

How to use Sales prospecting templates

With Magical, you can save any text you type repetitively as a template in Magical and expand the template automatically when you work. Download our Sales prospecting templates to get these templates out of the box.

Download template pack

What is Magical?

Magical is a productivity app that automates your soul-crushing tasks so you can do the work that gets you promoted and still have time to take a break. With Magical, use AI to speed through repetitive tasks like messaging or data entry anywhere on the web —no fancy set-up required. Add Magical to your browser - it’s free.

Install Magical
No items found.

“Magical has made my job significantly easier. I use it daily. Seriously this is a MUST HAVE for any recruiter's toolkit.”

Stefanie Tamsey
Senior Corporate Recuiter at

“With Magical, there’s a much better chance of me getting through my tasks. It cuts down on the stress you experience.”

Emily Stewart
Customer Success Expert at

“Magical is transformative in the sales world. You can have everyone using consistent, approved messages.”

Eric Bryan
Business Operations at
Rupa Health

Ready to save time with Magical?

Add to Chrome – it's free
Chrome Store · 4.6 stars · 2,620+ reviews