Connect Callrail to Servicetitan like Magic
How to Use Magical to Transfer Data from Callrail to Servicetitan
Connect your apps with ease

Transfer Data from Callrail to Servicetitan: A Step-by-Step Guide
With Magical, you can transfer data from Callrail to Servicetitan in seconds – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from Callrail to Servicetitan, helping you streamline your workflow and optimize your customer service processes.
More Callrail integrations with Magical
What Callrail data can you transfer
Magical enables you to transfer a wide array of data from Callrail to Servicetitan. Here are some examples of the information you can extract:
Call Recording
Caller ID
Call Source
Call Duration
And move more types of information by creating your own custom labels.
How to Transfer data from Callrail to Servicetitan using Magical?
Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Callrail to Servicetitan for more efficient customer service. Follow these steps:
Sign in to your Callrail account and open the call log containing the data you want to transfer, such as caller information and call details.
In Callrail, label the information you want to transfer with Magical, like Caller Name, Phone Number, or Call Duration.
Sign in to your Servicetitan account and open the record where you want to add the Callrail data.
Type "//" in an empty field and select the information you want to transfer from Callrail such as Caller Name, Call Duration, etc.
The next time you fill out a record, Magical will automatically transfer all the fields into the form with one click.
About Callrail and Servicetitan
Swift and efficient responses in customer service are crucial to maintaining customer satisfaction. Callrail is a powerful call tracking and analytics platform and Servicetitan is a robust field service management solution. Combining the capabilities of these two platforms can significantly enhance your customer service efforts. By leveraging Magical, you can easily move information from Callrail to Servicetitan, allowing you to focus on resolving customer issues and improving customer satisfaction.
Other ways to connect Callrail and Servicetitan
Using Zapier
Zapier provides a seamless connection between Callrail and Servicetitan, allowing for automatic data transfer between the two platforms without the need for coding. This integration offers a variety of triggers and actions, enabling you to automate workflows and save time
Using an API
An additional approach to integrate Callrail and Servicetitan is by directly utilizing their APIs. By integrating both APIs, you empower sales and service teams with real-time customer insights, fostering improved communication and a superior customer experience. To employ this method, refer to their respective API documentation.
Common Questions
WHAT IS MAGICAL
Magical is an agentic AI platform that deploys AI Employees to handle complex, end-to-end workflows across your systems—without APIs, integrations, or engineering lift. Instead of simple data extraction, Magical’s AI understands your workflows, navigates interfaces, makes decisions, and completes tasks just like a trained team member would.
Whether it’s moving data between applications, verifying information, completing multi-step processes, or monitoring queues, Magical automates work reliably and transparently. You can watch every click, see every decision, and trust that your AI Employees are completing work with accuracy, speed, and full auditability.
HOW TO INSTALL MAGICAL
The first step is to book a demo. Our team will walk you through how Magical’s AI Employees work, what’s possible for your organization, and where automation can have the biggest impact.
After the demo, you’ll be paired with a dedicated AI Deployment Engineer who will guide you through setting up your first automation. Most teams go live in about a week—no integrations, no IT lift, and no lengthy configuration. Just a clear workflow, a quick build, and your first AI Employee up and running.


