It’s always a good idea to respond to constructive feedback with a “thank you for your feedback” message. Because, no matter who it comes from, valuable feedback provides us with an opportunity to learn and grow.
Customer feedback helps you identify areas for improvement in your business, product, or service, for example, while employee feedback helps you polish up your management style and pinpoint problem areas in your organization. And feedback from friends and family can help you grow personally and professionally.
So when someone takes the time to give you constructive feedback, don’t forget to thank them. They might have had to work up the courage to share their thoughts in the first place, so be sure to appreciate their time and effort.
How do you say thank you for feedback?
The simplest way to thank someone for their feedback is to just say something along the lines of:
Thank you for your feedback! I really appreciate you sharing your perspective and I’ll definitely keep the points you’ve raised in mind.
But you can make your thank you messages more personal by specifically addressing certain issues. For example:
Thank you for your feedback! I appreciate where you’re coming from about needing to prioritize. Moving forward, I’ll be sure to focus on time-sensitive tasks, even if I have to block out my calendar.
Thank you for your feedback! You’re right—this shouldn’t have happened. We’ll talk to our team about communicating better and sending you regular updates from now on.
Thank you for your perspective. I didn’t realize how my statement was insensitive until you pointed it out. I really appreciate how you came to me with this, and I’ll definitely be more careful about this subject from now on.
How do you thank someone for positive feedback?
When someone shares positive feedback, it’s a good idea to express your gratitude and thank them properly for it. The more personal and particular you get, the better. For example:
If you receive positive customer feedback about a product, let them know that you really appreciate their feedback, and that their uplifting words will motivate your team to keep working hard.
If you receive positive feedback from a manager, show appreciation in return for the positive culture they’ve created, and thank them for expressing gratitude for your efforts.
If you receive positive feedback from a friend, thank them and remind them how much they mean to you.
10 ‘Thank you for your feedback’ templates for different scenarios
Looking to thank someone for their feedback? Here are some templates for different situations to help you out. Feel free to customize them further to your needs.
For your manager
Did your manager share some constructive feedback with you? Here’s how you can thank them.
Shortcut trigger: -tyfeedback1
Hey First Name, Thank you so much for sharing your constructive feedback about my performance on Project Name. I appreciate the insights you shared about areas that I can improve on, particularly Focus Area 1 and Focus Area 2. I’ll keep your points in mind for the next project, but let me know if there's anything that comes up in the meantime. Sincerely, Your Name
Hey First Name, Thank you so much for sharing your appreciation for my work on Project Name. It was a lot of hard work putting that all together—but you really brightened my day and gave me a fresh burst of motivation. Working with you is always a pleasure. Can't wait until we get to collaborate on something again soon. Until next time, Your Name
Just finished up a performance review? Thank your line manager or HR contact with a message like:
Shortcut trigger: -tyfeedback3
Hi First Name, Just wanted to reach out to thank you for the time you took to evaluate my performance and give me feedback today. Based on what you said, I understand that I need to work on Focus Area 1 to overcome Weakness. Your suggestions were really helpful, and I’m sincerely grateful for them. Warm regards, Your Name
Hey First Name, Thank you for the one-on-one meeting you set up the other day. I really appreciate the feedback you shared about my performance. It’s nice to be appreciated and to have my efforts recognized, and I get where you’re coming from about Weakness. I’ll work on improving this for my next project. Best regards, Your Name
Received feedback from a colleague? Here are some ways to thank them.
Shortcut trigger: -tyfeedback5
Hey First Name, I just wanted to thank you so much for your kind words. I really enjoyed working with you on Project Name, I love the energy you bring to the table and you’re one of the hardest workers I know. Thank you for your positive feedback about Strength—I appreciate it! Looking forward to working together again in the future. Sincerely, Your Name
Dear First Name, Thank you for sharing your constructive feedback. I appreciate where you’re coming from—I should have been more communicative about Matter at Hand. I apologize for any inconvenience I caused you, and will make sure I do a better job with how I handle Issue on our next project. Hope there are no hard feelings! Sincerely, Your Name
Getting customer feedback about your products? It’s always a good idea to respond. If it’s positive feedback, thanking them for it helps you cultivate loyalty. And if it’s negative, you’ll want to get ahead of the problem.
Shortcut trigger: -tyfeedback7
Hi First Name, Thank you for sharing your feedback. We’re thrilled that you’re enjoying Product Name—your kind words mean a lot to us! At Company Name, we strive to deliver top-quality experiences for our loyal customers, and receiving feedback like yours encourages us to keep working hard. To really show you how grateful we are, here’s a coupon code for free shipping off your next order: Discount Code. And please feel welcome to keep sharing your feedback. We’re always here to listen. Best regards, Your Name
Dear First Name, Thank you for your valuable feedback. We’re sorry that Product Name didn’t meet your needs and fell short of your expectations. Please let us make this right for you. We’re happy to arrange for a return and to refund you in full for your purchase. We’ve included a shipping label attached to this email, which you can use to return the product for free. After receiving Product Name back from you, our team will issue a full refund to your bank account. We apologize again for your experience, and really hope you’ll give us another chance in future. For any inquiries, feel free to get in touch with us anytime. Best regards, Your Name
Did customers send you feedback about your services? Here are some options for replying.
Shortcut trigger: -tyfeedback9
Hi First Name, Thank you for sharing your feedback. We’re glad that you had an excellent experience with our Service Name! At Company Name, we’re committed to delivering best-in-class services to loyal customers like you. We hope to serve you again in the future, and thank you again for your kind words—they’ll motivate us to keep doing better. Warm regards, Your Name
Hi First Name, Thank you for your valuable feedback. We’re so sorry that the Service Name didn’t complete the job to your satisfaction. At Company Name, we strive to deliver customers with the best possible experiences. But clearly, we fell short this time, and for that, we’d like to apologize. To make this right, we’d love to offer you Percentage off on any of our services, and a guarantee that the job will be completed to your satisfaction or we’ll refund you in full. We hope to meet your expectations next time—and we’re truly sorry for your poor experience. Best regards, Your Name
Do you regularly write ‘thank you for your feedback’ messages? Save your templates with Magical
It’s always a good idea to thank people for their constructive and positive feedback. And if you thank people regularly, consider saving time by using pre-saved templates that you can use whenever you need to.
With the free Magical Chrome extension, you can store text templates and summon them whenever you need to. You can also save variables to help you customize your messages later, like {First Name}, {Product Name}, {Date}, etc.
All you need to do is save your templates in your personal workspace. Then, whenever and wherever you’re working on your browser, just type “//” to summon your templates. Use them to reply in seconds to emails, Slack messages, social media comments, and more.
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It’s always a good idea to respond to constructive feedback with a “thank you for your feedback” message. Because, no matter who it comes from, valuable feedback provides us with an opportunity to learn and grow.
Customer feedback helps you identify areas for improvement in your business, product, or service, for example, while employee feedback helps you polish up your management style and pinpoint problem areas in your organization. And feedback from friends and family can help you grow personally and professionally.
So when someone takes the time to give you constructive feedback, don’t forget to thank them. They might have had to work up the courage to share their thoughts in the first place, so be sure to appreciate their time and effort.
How do you say thank you for feedback?
The simplest way to thank someone for their feedback is to just say something along the lines of:
Thank you for your feedback! I really appreciate you sharing your perspective and I’ll definitely keep the points you’ve raised in mind.
But you can make your thank you messages more personal by specifically addressing certain issues. For example:
Thank you for your feedback! I appreciate where you’re coming from about needing to prioritize. Moving forward, I’ll be sure to focus on time-sensitive tasks, even if I have to block out my calendar.
Thank you for your feedback! You’re right—this shouldn’t have happened. We’ll talk to our team about communicating better and sending you regular updates from now on.
Thank you for your perspective. I didn’t realize how my statement was insensitive until you pointed it out. I really appreciate how you came to me with this, and I’ll definitely be more careful about this subject from now on.
How do you thank someone for positive feedback?
When someone shares positive feedback, it’s a good idea to express your gratitude and thank them properly for it. The more personal and particular you get, the better. For example:
If you receive positive customer feedback about a product, let them know that you really appreciate their feedback, and that their uplifting words will motivate your team to keep working hard.
If you receive positive feedback from a manager, show appreciation in return for the positive culture they’ve created, and thank them for expressing gratitude for your efforts.
If you receive positive feedback from a friend, thank them and remind them how much they mean to you.
10 ‘Thank you for your feedback’ templates for different scenarios
Looking to thank someone for their feedback? Here are some templates for different situations to help you out. Feel free to customize them further to your needs.
For your manager
Did your manager share some constructive feedback with you? Here’s how you can thank them.
Shortcut trigger: -tyfeedback1
Hey First Name, Thank you so much for sharing your constructive feedback about my performance on Project Name. I appreciate the insights you shared about areas that I can improve on, particularly Focus Area 1 and Focus Area 2. I’ll keep your points in mind for the next project, but let me know if there's anything that comes up in the meantime. Sincerely, Your Name
Hey First Name, Thank you so much for sharing your appreciation for my work on Project Name. It was a lot of hard work putting that all together—but you really brightened my day and gave me a fresh burst of motivation. Working with you is always a pleasure. Can't wait until we get to collaborate on something again soon. Until next time, Your Name
Just finished up a performance review? Thank your line manager or HR contact with a message like:
Shortcut trigger: -tyfeedback3
Hi First Name, Just wanted to reach out to thank you for the time you took to evaluate my performance and give me feedback today. Based on what you said, I understand that I need to work on Focus Area 1 to overcome Weakness. Your suggestions were really helpful, and I’m sincerely grateful for them. Warm regards, Your Name
Hey First Name, Thank you for the one-on-one meeting you set up the other day. I really appreciate the feedback you shared about my performance. It’s nice to be appreciated and to have my efforts recognized, and I get where you’re coming from about Weakness. I’ll work on improving this for my next project. Best regards, Your Name
Received feedback from a colleague? Here are some ways to thank them.
Shortcut trigger: -tyfeedback5
Hey First Name, I just wanted to thank you so much for your kind words. I really enjoyed working with you on Project Name, I love the energy you bring to the table and you’re one of the hardest workers I know. Thank you for your positive feedback about Strength—I appreciate it! Looking forward to working together again in the future. Sincerely, Your Name
Dear First Name, Thank you for sharing your constructive feedback. I appreciate where you’re coming from—I should have been more communicative about Matter at Hand. I apologize for any inconvenience I caused you, and will make sure I do a better job with how I handle Issue on our next project. Hope there are no hard feelings! Sincerely, Your Name
Getting customer feedback about your products? It’s always a good idea to respond. If it’s positive feedback, thanking them for it helps you cultivate loyalty. And if it’s negative, you’ll want to get ahead of the problem.
Shortcut trigger: -tyfeedback7
Hi First Name, Thank you for sharing your feedback. We’re thrilled that you’re enjoying Product Name—your kind words mean a lot to us! At Company Name, we strive to deliver top-quality experiences for our loyal customers, and receiving feedback like yours encourages us to keep working hard. To really show you how grateful we are, here’s a coupon code for free shipping off your next order: Discount Code. And please feel welcome to keep sharing your feedback. We’re always here to listen. Best regards, Your Name
Dear First Name, Thank you for your valuable feedback. We’re sorry that Product Name didn’t meet your needs and fell short of your expectations. Please let us make this right for you. We’re happy to arrange for a return and to refund you in full for your purchase. We’ve included a shipping label attached to this email, which you can use to return the product for free. After receiving Product Name back from you, our team will issue a full refund to your bank account. We apologize again for your experience, and really hope you’ll give us another chance in future. For any inquiries, feel free to get in touch with us anytime. Best regards, Your Name
Did customers send you feedback about your services? Here are some options for replying.
Shortcut trigger: -tyfeedback9
Hi First Name, Thank you for sharing your feedback. We’re glad that you had an excellent experience with our Service Name! At Company Name, we’re committed to delivering best-in-class services to loyal customers like you. We hope to serve you again in the future, and thank you again for your kind words—they’ll motivate us to keep doing better. Warm regards, Your Name
Hi First Name, Thank you for your valuable feedback. We’re so sorry that the Service Name didn’t complete the job to your satisfaction. At Company Name, we strive to deliver customers with the best possible experiences. But clearly, we fell short this time, and for that, we’d like to apologize. To make this right, we’d love to offer you Percentage off on any of our services, and a guarantee that the job will be completed to your satisfaction or we’ll refund you in full. We hope to meet your expectations next time—and we’re truly sorry for your poor experience. Best regards, Your Name
Do you regularly write ‘thank you for your feedback’ messages? Save your templates with Magical
It’s always a good idea to thank people for their constructive and positive feedback. And if you thank people regularly, consider saving time by using pre-saved templates that you can use whenever you need to.
With the free Magical Chrome extension, you can store text templates and summon them whenever you need to. You can also save variables to help you customize your messages later, like {First Name}, {Product Name}, {Date}, etc.
All you need to do is save your templates in your personal workspace. Then, whenever and wherever you’re working on your browser, just type “//” to summon your templates. Use them to reply in seconds to emails, Slack messages, social media comments, and more.