
MAGICAL FOR PAYERS
How UPMC Health Options Can Fix Managed Medicaid Operational Complexity with Agentic AI
Get a personalized snapshot of your operational bottlenecks at UPMC Health Options—and the fastest paths to administrative efficiency, cost containment, and improved provider experience. Magical helps health plans modernize operations with reliable agentic AI automation.
The 3 highest-impact automation opportunities for UPMC Health Options
#1. Simplify behavioral health intake workflows
Behavioral health intake often lacks standardization. Agentic AI improves consistency.
#2. Standardize behavioral health claims processing
Behavioral health claims require consistency. Agentic AI standardizes workflows.
#3. Scale behavioral health operations reliably
Behavioral health expansion strains operations. Agentic AI supports reliable scaling.

"Magical delivered the speed and control we needed—without adding any operational risk."
How payers are using agentic AI
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The preventable process breakdowns quietly driving up administrative cost, delays, and leakage across payer operations.









