MAGICAL FOR PAYERS
How Empire BCBS Can Fix Member and Provider Experience Friction with Agentic AI
Get a personalized snapshot of your operational bottlenecks at Empire BCBS—and the fastest paths to administrative efficiency, cost containment, and improved provider experience. Magical helps health plans modernize operations with reliable agentic AI automation.
The 3 highest-impact automation opportunities for Empire BCBS
#1. Reduce provider prior auth friction at scale
Provider friction often starts at the authorization front door. Agentic AI simplifies intake workflows to reduce administrative burden.
#2. Improve claims accuracy across provider submissions
Provider-submitted errors are a major driver of rework. Agentic AI improves claim accuracy before submission.
#3. Increase plan capacity without expanding admin teams
Expanding plan capacity usually requires more administrators. Agentic AI increases throughput without expanding admin teams.
"Magical delivered the speed and control we needed—without adding any operational risk."
How payers are using agentic AI
Top 6 Utilization Management Trends for Payers in 2030
The policy, technology, and operational shifts changing how payers manage utilization, cost control, and member experience in 2026.
6 Operational Bottlenecks Costing Payers Millions in 2026
The preventable process breakdowns quietly driving up administrative cost, delays, and leakage across payer operations.