Connect WhatsApp to Intercom like Magic
How to Use Magical to Transfer Data from WhatsApp to Intercom
Connect your apps with ease
Transfer Data from WhatsApp to Intercom: A Step-by-Step Guide
With Magical, you can seamlessly transfer data from WhatsApp to Intercom in no time – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from WhatsApp to Intercom, helping you streamline your customer support processes and enhance response time.
More WhatsApp integrations with Magical
What WhatsApp data can you transfer
Magical enables you to transfer a wide array of data from WhatsApp to Intercom. Here are some examples of the information you can extract:
Contact Name
Phone Number
Last Message
Last Message
And move more types of information by creating your own custom labels.
How to Transfer data from WhatsApp to Intercom using Magical?
Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from WhatsApp to Intercom for a more streamlined customer support experience. Follow these steps:
Sign in to your WhatsApp Web account and open the chat containing the data you want to transfer, such as customer information and message details.
In WhatsApp, label the information you want to transfer with Magical, like Contact Name, Phone Number, or Message Details.
Sign in to your Intercom account and open the conversation where you want to add the WhatsApp data.
Type "//" in an empty field and select the information you want to transfer from WhatsApp such as Contact Name, Message, etc.
The next time you fill out a conversation, Magical will automatically transfer all the fields into the form with one click.
Conclusion
Prompt and efficient responses in customer support are key to maintaining high customer satisfaction. WhatsApp is an effective communication platform and Intercom is a robust customer support solution. By combining the capabilities of these two platforms through Magical, you can easily move information from WhatsApp to Intercom, allowing you to focus more on resolving customer issues and enhancing customer satisfaction.
Other ways to connect WhatsApp and Intercom
Common Questions
WHAT IS MAGICAL
Magical is an agentic AI platform that deploys AI Employees to handle complex, end-to-end workflows across your systems—without APIs, integrations, or engineering lift. Instead of simple data extraction, Magical’s AI understands your workflows, navigates interfaces, makes decisions, and completes tasks just like a trained team member would.
Whether it’s moving data between applications, verifying information, completing multi-step processes, or monitoring queues, Magical automates work reliably and transparently. You can watch every click, see every decision, and trust that your AI Employees are completing work with accuracy, speed, and full auditability.
HOW TO INSTALL MAGICAL
The first step is to book a demo. Our team will walk you through how Magical’s AI Employees work, what’s possible for your organization, and where automation can have the biggest impact.
After the demo, you’ll be paired with a dedicated AI Deployment Engineer who will guide you through setting up your first automation. Most teams go live in about a week—no integrations, no IT lift, and no lengthy configuration. Just a clear workflow, a quick build, and your first AI Employee up and running.
