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Connect Microsoft Teams to Zendesk Sell like Magic

How to Use Magical to Transfer Data from Microsoft Teams to Zendesk Sell
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Transfer Data from Microsoft Teams to Zendesk Sell: A Step-by-Step Guide

With Magical, you can transfer data from Microsoft Teams to Zendesk Sell in seconds – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from Microsoft Teams to Zendesk Sell, helping you speed up response time and optimize your customer support processes.

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More Microsoft Teams integrations with Magical

What Microsoft Teams data can you transfer

Magical enables you to transfer a wide array of data from Microsoft Teams to Zendesk Sell. Here are some examples of the information you can extract:

Message Content
Sender Name
Channel Name
And move more types of information by creating your own custom labels.

How to Transfer data from Microsoft Teams to Zendesk Sell using Magical?

Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Microsoft Teams to Zendesk Sell for more efficient customer support. Follow these steps:

  1. Sign in to your Microsoft Teams account and open the conversation containing the data you want to transfer, such as contact information and support details.
  2. In Microsoft Teams, label the information you want to transfer with Magical, like Contact Name, Email Address, or Support Details.
  3. Sign in to your Zendesk Sell account and open the record where you want to add the Microsoft Teams data.
  4. Type "//" in an empty field and select the information you want to transfer from Microsoft Teams such as Contact Name, Company, etc.
  5. The next time you fill out a record, Magical will automatically transfer all the fields into the form with one click.

About Microsoft Teams and Zendesk Sell

Swift and efficient responses in customer support are crucial to maintaining customer satisfaction. Microsoft Teams is a powerful communication platform and Zendesk Sell is a robust customer relationship management (CRM) solution. Combining the capabilities of these two platforms can significantly enhance your customer support efforts. By leveraging Magical, you can easily move information from Microsoft Teams to Zendesk Sell, allowing you to focus on resolving customer issues and improving customer satisfaction.

Other ways to connect Microsoft Teams and Zendesk Sell

Using Zapier

Zapier provides a seamless connection between Microsoft Teams and Zendesk Sell, allowing for automatic data transfer between the two platforms without the need for coding. This integration offers a variety of triggers and actions, enabling you to automate workflows and save time

Using an API

An additional approach to integrate Microsoft Teams and Zendesk Sell is by directly utilizing their APIs. By integrating both APIs, you empower sales and support teams with real-time customer insights, fostering improved communication and a superior customer experience. To employ this method, refer to their respective API documentation.

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Common questions


Magical is a chrome extension that allows users to extract information from any website without complex integrations or APIs. You can run it on Microsoft Teams and transfer data directly to Zendesk Sell. The extension is designed to simplify the process of data collection by automating the extraction of information from Microsoft Teams. Magical is free, easy to use, and it can save you a lot of time and effort.


To start using GetMagical, you need to install the chrome extension. Click the button below to install, or follow the steps to download directly from the Chrome web store.

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