Connect Gong to Gainsight like Magic
How to Use Magical to Transfer Data from Gong to Gainsight
Connect your apps with ease
Transfer Data from Gong to Gainsight: A Step-by-Step Guide
With Magical, you can transfer data from Gong to Gainsight in seconds – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from Gong to Gainsight, helping you streamline your sales processes and optimize your customer success efforts.
More Gong integrations with Magical
What Gong data can you transfer
Magical enables you to transfer a wide array of data from Gong to Gainsight. Here are some examples of the information you can extract:
Call Duration
Call Notes
Customer Name
Deal Stage
And move more types of information by creating your own custom labels.
How to Transfer data from Gong to Gainsight using Magical?
Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Gong to Gainsight for more efficient sales and customer success. Follow these steps:
Sign in to your Gong account and open the deal containing the data you want to transfer, such as deal name, deal stage, customer name, and revenue.
In Gong, label the information you want to transfer with Magical, like Deal Name, Deal Stage, Customer Name, or Revenue.
Sign in to your Gainsight account and open the record where you want to add the Gong data.
Type "//" in an empty field and select the information you want to transfer from Gong such as Deal Name, Deal Stage, etc.
The next time you fill out a record, Magical will automatically transfer all the fields into the form with one click.
About Gong and Gainsight
Swift and efficient data transfer in sales and customer success are crucial to maintaining customer satisfaction. Gong is a powerful sales conversation platform and Gainsight is a robust customer success management (CSM) solution. Combining the capabilities of these two platforms can significantly enhance your sales and customer success efforts. By leveraging Magical, you can easily move information from Gong to Gainsight, allowing you to focus on closing deals and improving customer satisfaction.
Other ways to connect Gong and Gainsight
Using Zapier
Zapier provides a seamless connection between Gong and Gainsight, allowing for automatic data transfer between the two platforms without the need for coding. This integration offers a variety of triggers and actions, enabling you to automate workflows and save time
Using an API
An additional approach to integrate Gong and Gainsight is by directly utilizing their APIs. By integrating both APIs, you empower sales and customer success teams with real-time customer insights, fostering improved communication and a superior customer experience. To employ this method, refer to their respective API documentation.
Common Questions
WHAT IS MAGICAL
Magical is an agentic AI platform that deploys AI Employees to handle complex, end-to-end workflows across your systems—without APIs, integrations, or engineering lift. Instead of simple data extraction, Magical’s AI understands your workflows, navigates interfaces, makes decisions, and completes tasks just like a trained team member would.
Whether it’s moving data between applications, verifying information, completing multi-step processes, or monitoring queues, Magical automates work reliably and transparently. You can watch every click, see every decision, and trust that your AI Employees are completing work with accuracy, speed, and full auditability.
HOW TO INSTALL MAGICAL
The first step is to book a demo. Our team will walk you through how Magical’s AI Employees work, what’s possible for your organization, and where automation can have the biggest impact.
After the demo, you’ll be paired with a dedicated AI Deployment Engineer who will guide you through setting up your first automation. Most teams go live in about a week—no integrations, no IT lift, and no lengthy configuration. Just a clear workflow, a quick build, and your first AI Employee up and running.
