Every time an EMR doesn’t integrate with another system, it’s a real pain in the neck. 💆 But how do you connect every payer portal, provider tool, and app to your EMR when you have 25,000+ clinics all using different systems…?

Section Summary:

• Preauthorization and Billing are a hassle when dealing with multiple payer portals, which causes greater error rate, more denials thereby lost revenue
• Patient charting is tedious, causing provider fatigue
• Disparate systems don’t talk, causing manual work

If you’ve ever been to a physical therapist before, chances are that your PT was using software behind the scenes called WebPT. But while WebPT works amazingly well on its own—it doesn’t always connect well with other tools and apps.

“There are so many different applications that capture patient information these days that no single system will integrate with all of them. Integrations can be expensive to create and maintain."
- Keith Favreau, Senior Product Owner, WebPT

Prior authorization, in particular, can be a hugely time-consuming process for healthcare providers using WebPT, mainly because most insurance payer portals don't have integrations. This means a ton of manual work is involved in each prior authorization submission, where administrators need to copy and paste info (in a very pariticular manner) from WebPT into each of the separate payer portals.

It’s slow. It’s tedious. It requires stressful memorization and attention to detail. And it means a patient can be accidentally denied or delayed a service.

All of this amounts to a poor patient experience and lost revenue. If you turn someone away because you think they're not qualified for coverage because you misspelled something on the prior authorization form? That hurts your bottom line.

Worst of all, though—all the time healthcare providers spend filling out forms is time they’re not spending with patients. (Meaning even more lost revenue.) Keith and the team at WebPT knew they could find a better way for their customers.

With Magical, providers  using WebPT can securely transfer patient data into any payer portal, platform, tool, or system—instantly. No integrations, code, transferring PHI to a 3rd party, or anxious neck cracking necessary. 🙅

Section Summary:

• Magical can pull info from any EMR system like WebPT and move it directly into any other software
• No official integrations or APIs required
• Magical is local to your machine and doesn’t store any personal info, making it secure to use

WebPT decided to partner with Magical to help its customers save time and generate more revenue on the tasks they complained about the most.

Here’s how it works: With Magical, a provider can set up a simple automation to pull patient data from WebPT into any other piece of software (payer portals, payment platforms, etc.) All providers have to do is set up an automation once, and then they can use it every time the task comes up again in the future.

“I worked with a front office person in one clinic who was over the moon about it. She was telling me about all the different things she’s now able to do faster now in WebPT throughout the day thanks to Magical.
- Keith Favreau, Senior Product Owner, WebPT

Tasks that used to take 2 minutes, 5 minutes, or even 10 minutes? With Magical, you can complete these in an instant.

“We automatically eliminate manual data entry. Magical AI tackles patient onboarding, lab requisition, and billing.”
- Jorge Pablo, Physical Therapist, Steppin' Up Physical Therapy

Magical automations also include pre-canned templates created by WebPT, that physical therapists can use for saving time when taking patient notes.

“We use pre-canned templates that automatically fill patient information. It saves me an hour and a half every single day.”
- Michael Kovach, Physical Therapist, Triumph Physical Therapy

Oh, and if you’re worried about HIPAA compliance? Worry not! Magical is local to the provider’s machine, never storing any patient health info when you automate and to and from your EHR system into payer portals, scheduling software, or other provider software—it all stays entirely on your system at all times.

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Now, WebPT recommends all providers to download Magical when they start using the platform. Not only does it make the EMR connect better to other systems—it also helps them get lower billing errors and higher revenue resulting in better patient and provider experience. ⭐️

Section Summary:

• Providers are using Magical to connect WebPT to other systems, such as payer portals
• This is giving providers more time to see patients in a day, increasing their revenue
• It’s easy: 10 seconds to download Magical, minutes to onboard

With Magical, things like prior authorization and billing that used to take hours every day on WebPT now take a matter of minutes. providers simply have to click a button to move patient information from one system into another.

"With Magical's ability to map placeholders to fields from any browser app, it is possible for the customer to create their own integration exactly the way they want it."
‍- Keith Favreau, Senior Product Owner, WebPT

No more switching tabs to check and double check how a patient spells their last name, or to make sure you put a comma in exactly the right spot. 👏👏

For someone like Andrea Wasylow, physical therapist at Pappas OPT Physical, Sports & Hand Therapy, this has been a total game-changer. She has gotten 1.5 hours back every day to spend with new clients, which amounts to seeing an additional 2 patients per day.

“We increased revenue by decreasing billing errors and by speeding up patient charting by 25%.”
- Andrea Wasylow, Physical Therapist, Pappas OPT

The best part? Magical is so easy to set up and use. It only takes 10 seconds to download, and a few minutes to onboard. Try it out for yourself today: https://www.getmagical.com/install