Prior Authorization (Payers)

READY-TO-DEPLOY AI AGENTS

Automate prior authorizations for payers with agentic AI

Comply with CMS timelines, cut operational costs, and improve provider relationships—all with full transparency and auditability.

DEPLOYMENT TIME

4-6 weeks

AUTOMATION RATE

90%+

AUTOMATION ACCURACY

95%+

DEPLOYMENT TIME

4-6 weeks

AUTOMATION RATE

90%+

AUTOMATION ACCURACY

95%+

DEPLOYMENT TIME

4-6 weeks

AUTOMATION RATE

90%+

AUTOMATION ACCURACY

95%+

Why prior authorization is breaking ops (and trust)

Regulatory pressure

New CMS timelines (7 days standard, 72 hours urgent) demand faster, documented decisions across all lines of business.

72 hours to comply with urgent requests under new CMS rules

Provider abrasion

Lengthy review cycles and opaque decisions damage provider relationships and member experience.

80% of providers report prior auth delays harm patient care

Rising admin costs

Manual review teams can’t scale to volume and compliance requirements—costs and backlogs keep growing.

2–3 hours of manual work per authorization on average

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High‑impact automations for payers

This agent is pre-trained to run the entire authorization workflow. Deploy once on your systems, and it continuously processes incoming requests.

Case intake & triage

Auto‑ingest 278/attachments, normalize data, and route by line of business and urgency.

Guideline matching
Guideline matching

Cross‑check documentation against clinical guidelines; flag exceptions and assemble packets for human review.

Determinations & notifications
Determinations & notifications

Generate determinations with full rationale and send provider notifications with complete audit trails.

Continuous QA & reporting
Continuous QA & reporting

AI judges score accuracy and speed per run; export logs to support CMS/state reporting.

Deploy one agent or automate the entire workflow

Deploy one agent or automate the entire workflow

1) Intake & normalization

Ingest 278 transactions and documents, extract entities, validate completeness, and assign urgency.

2) Criteria & routing

Ingest 278 transactions and documents, extract entities, validate completeness, and assign urgency.

3) Determinations & audit

Issue determinations, generate provider notifications, and preserve full audit logs for compliance.

2) Criteria & routing

Match to clinical criteria; auto‑approve clean cases; escalate edge cases to nurse reviewers with assembled packets.

Results you can measure

90%

Accuracy across automated cases

AI employees maintain high precision with built‑in QA scoring.

2–3 weeks

Typical time to go live

Deploy fast without heavy integrations.

Minutes

Turnaround on clean cases

Meet CMS timelines with transparent, documented decisions.

90%

Reliability on end-to-end workflows

Reduce operational costs while improving provider experience.

Works across your existing healthcare systems

What healthcare payers are saying

“Magical helped us modernize prior authorization without adding staff. Our turnaround times dropped from days to hours, and provider complaints virtually disappeared.”

VP of Utilization Management, Regional Health Plan

VP of Utilization Management, Regional Health Plan

See a payer prior auth demo