AI EMPLOYEES
Automate policy management with agentic AI
Process endorsements, renewals, and servicing tasks 10x faster with an AI employee that never drops a request or miskeys a policy number.
Policy management
Insurance
287
Running
90%+
Faster processing times
Your operations team wasn’t hired to rekey data…
Servicing backlogs are growing
Teams are overwhelmed by endorsement requests, renewal updates, cancellations, and reinstatements—all handled manually.
15–45 minutes of human effort per average servicing task
Manual entry = costly errors
One mistyped VIN or effective date can trigger downstream claims and compliance issues.
Policy errors cost carriers millions in leakage and corrections
Slow turnaround time
Slow service frustrates brokers, agents, and policyholders—hurting satisfaction and renewal rates.
Every delay increases churn risk
Use agentic AI to manage policies—instantly and accurately
Process endorsements and changes automatically
Magical logs into your policy admin system, locates the correct policy, and makes updates based on structured inputs—faster than a human.
Automatically apply rating changes, update limits, and push notices to agents and policyholders.
Magical reads submission forms, broker emails, and scanned docs—and applies changes without human input.
Zero data storage. All PII processed locally with full activity logs.
Step 1: Book a demo
We’ll show you how Magical fits into your policy workflows—without changing your core system.
Measurable results for operations and servicing teams
90%+
Faster processing times
Cut turnaround from days to minutes—without adding staff.
Near-zero
Servicing errors
Ensure every change is applied correctly, every time.
70%
Reduction in back-office workload
Automate high-volume, low-complexity tasks with zero disruption.
5X
Better agent and customer satisfaction
Deliver faster service, fewer errors, and higher renewal rates.
What insurance leaders are saying
“Our team used to get buried in policy changes every renewal season. Now Magical handles the bulk of it automatically—we just review exceptions.”
“We thought automation would take months. Magical was live in days, and instantly freed up our team to focus on broker relationships.”
Security & compliance
HIPAA compliant
Magical processes all data locally with zero PHI storage
SOC 2 Type II certified
Enterprise-grade security with regular third-party audits
Secure Authentication
Single Sign-On (SSO) and multi-factor authentication options
Ready to stop drowning in policy servicing requests?
What types of policy tasks can Magical automate?
Endorsements, reinstatements, cancellations, reinstatements, address changes, renewals, coverage updates, and more.
What systems does Magical work with?
Any browser-based policy admin system (Guidewire, Duck Creek, Majesco, homegrown tools). No integration required.
Can Magical process emails or scanned documents?
Yes. Magical can extract data from broker emails, PDF forms, and scanned attachments—and apply the necessary updates in your PAS.
How does Magical know which policy to update?
Magical intelligently searches, validates, and selects the correct policy based on unique identifiers and internal logic you control.
What happens if a request is incomplete or ambiguous?
Magical flags it for human review—so only edge cases require attention.
