AI EMPLOYEES
Automate care coordination with agentic AI
Close referral loops, eliminate manual follow-up, and keep providers aligned with an AI teammate coordinating every step of the patient journey.
Care coordination
Healthcare
48,940
Running
60%
Reduction in Manual Touches
Healthcare teams shouldn't be coordinating care manually...
Fragmented Workflows
Nurses and coordinators jump between EHR messages, spreadsheets, and portals to keep referrals moving.
12+ touchpoints per referral on average
Referral Backlog
Manually tracking orders and authorizations leads to missed deadlines and frustrated providers.
20-30% referrals lack timely follow-up
Communication Gaps
Teams rely on phone calls and sticky notes to coordinate, risking errors and poor patient experience.
45% of escalations trace back to miscommunication
Use agentic AI to automate care coordination 24/7
Track every referral end-to-end
Magical monitors order status, required documents, and payer authorizations, closing loops automatically.
Assign follow-ups, remind specialists, and escalate delays without manual spreadsheets or email chains.
Write back outcomes to the EHR, population health tools, and CRM instantly so every team sees the same status.
Trigger outreach, send reminders, and capture confirmations in the channels patients prefer.
Step 1: Book a demo
See how Magical automates your care coordination workflows without changing your core systems.
Measurable results for healthcare operations
60%
Reduction in Manual Touches
Coordinators win back hours each week from chasing statuses.
35%
Faster Referral Completion
Patients scheduled and seen sooner with automated follow-up.
90%
Closed-Loop Compliance
Documented proof that every order reached the right destination.
40%
Lower Escalations
Surface delays before they derail the care plan.
What healthcare providers are saying
We were drowning in spreadsheets to manage referrals. Magical now tracks every case automatically and our clinicians actually trust the status updates.
Authorizations and follow-ups used to take days. With Magical, we schedule within hours and patient satisfaction scores keep climbing.
Security & compliance
HIPAA compliant
Magical processes all data locally with zero PHI storage
SOC 2 Type II certified
Enterprise-grade security with regular third-party audits
Secure Authentication
Single Sign-On (SSO) and multi-factor authentication options
Ready to automate care coordination and focus on patient outcomes?
Can Magical work with our referral portals?
Yes. Magical automates workflows in payer portals, hospital systems, and third-party referral networks without new integrations.
Does the AI notify our clinical team of delays?
Magical proactively alerts assigned staff and escalates overdue tasks through email, Teams, Slack, or in-system notifications.
How do we maintain audit trails?
Every automated action is logged with timestamp, user attribution, and before/after state for compliance reviews.
Can we customize patient messaging?
Absolutely. Tailor scripts, channels, and cadence per service line or population to match your brand voice.
What is required from IT?
Implementation rides on the browser and requires no integration work. We partner with IT to align on security and rollout.