Care coordination

READY-TO-DEPLOY AI AGENTS

Automate care coordination with agentic AI

Close referral loops, eliminate manual follow-up, and keep providers aligned with an AI teammate coordinating every step of the patient journey.

DEPLOYMENT TIME

4-6 weeks

AUTOMATION RATE

90%+

AUTOMATION ACCURACY

95%+

DEPLOYMENT TIME

4-6 weeks

AUTOMATION RATE

90%+

AUTOMATION ACCURACY

95%+

DEPLOYMENT TIME

4-6 weeks

AUTOMATION RATE

90%+

AUTOMATION ACCURACY

95%+

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Healthcare teams shouldn't be coordinating care manually...

Fragmented Workflows

Complex coordination workflow

Nurses and coordinators jump between EHR messages, spreadsheets, and portals to keep referrals moving.

12+ touchpoints per referral on average

Referral Backlog

Referral workload piled up

Manually tracking orders and authorizations leads to missed deadlines and frustrated providers.

20-30% referrals lack timely follow-up

Communication Gaps

Communication breakdown

Teams rely on phone calls and sticky notes to coordinate, risking errors and poor patient experience.

45% of escalations trace back to miscommunication

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Use agentic AI to automate care coordination 24/7

This agent is pre-trained to run the entire authorization workflow. Deploy once on your systems, and it continuously processes incoming requests.

Referral dashboard
Referral dashboard
Track every referral end-to-end

Magical monitors order status, required documents, and payer authorizations, closing loops automatically.

Coordinate multi-team tasks
Coordinate multi-team tasks

Assign follow-ups, remind specialists, and escalate delays without manual spreadsheets or email chains.

Team collaboration automation
Team collaboration automation
Systems synchronization
Systems synchronization
Sync updates across systems
Sync updates across systems

Write back outcomes to the EHR, population health tools, and CRM instantly so every team sees the same status.

Keep patients informed automatically
Keep patients informed automatically

Trigger outreach, send reminders, and capture confirmations in the channels patients prefer.

Patient communication automation
Patient communication automation

Deploy one agent or automate the entire workflow

Deploy one agent or automate the entire workflow

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Step 1: Book a demo

See how Magical automates your care coordination workflows without changing your core systems.

Step 2: Deploy Magical

See how Magical automates your care coordination workflows without changing your core systems.

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Step 2 illustration

Step 3: Automate forever

Magical manages follow-up tasks around the clock, keeping care plans on track automatically.

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Step 3 illustration
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Step 2: Deploy Magical

Work with our team to stand up your AI care coordinator and map key referral journeys.

Measurable results for healthcare operations

60%

Reduction in Manual Touches

Coordinators win back hours each week from chasing statuses.

35%

Faster Referral Completion

Patients scheduled and seen sooner with automated follow-up.

90%

Closed-Loop Compliance

Documented proof that every order reached the right destination.

40%

Lower Escalations

Surface delays before they derail the care plan.

Works across your existing healthcare systems

What healthcare providers are saying

We were drowning in spreadsheets to manage referrals. Magical now tracks every case automatically and our clinicians actually trust the status updates.

Director of Care Coordination, Integrated Delivery Network

Director of Care Coordination, Integrated Delivery Network

Ready to automate care coordination and focus on patient outcomes?

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