Connect Microsoft Teams to Servicenow like Magic
How to Use Magical to Transfer Data from Microsoft Teams to Servicenow
Connect your apps with ease
Transfer Data from Microsoft Teams to Servicenow: A Step-by-Step Guide
With Magical, you can transfer data from Microsoft Teams to Servicenow in seconds – no complex integrations or code required. In this post, we'll discuss what Magical is, how to install it, and how to use Magical to transfer data from Microsoft Teams to Servicenow, helping you streamline your workflow and optimize your team collaboration processes.
More Microsoft Teams integrations with Magical
What Microsoft Teams data can you transfer
Magical enables you to transfer a wide array of data from Microsoft Teams to Servicenow. Here are some examples of the information you can extract:
Message Content
Timestamp
Sender Name
Channel Name
And move more types of information by creating your own custom labels.
How to Transfer data from Microsoft Teams to Servicenow using Magical?
Now that you have the Magical Chrome extension installed, let's discuss how to transfer data from Microsoft Teams to Servicenow for more efficient team collaboration. Follow these steps:
Sign in to your Microsoft Teams account and open the conversation containing the data you want to transfer, such as task details and due dates.
In Microsoft Teams, label the information you want to transfer with Magical, like Task Title, Task Description, or Due Date.
Sign in to your Servicenow account and open the record where you want to add the Microsoft Teams data.
Type "//" in an empty field and select the information you want to transfer from Microsoft Teams such as Task Title, Assigned To, etc.
The next time you fill out a record, Magical will automatically transfer all the fields into the form with one click.
About Microsoft Teams and Servicenow
Efficient collaboration and task management are crucial to maintaining team productivity. Microsoft Teams is a powerful team collaboration platform and Servicenow is a robust task management solution. Combining the capabilities of these two platforms can significantly enhance your team's productivity. By leveraging Magical, you can easily move information from Microsoft Teams to Servicenow, allowing you to focus on completing tasks and improving team collaboration.
Other ways to connect Microsoft Teams and Servicenow
Using Zapier
Zapier provides a seamless connection between Microsoft Teams and Servicenow, allowing for automatic data transfer between the two platforms without the need for coding. This integration offers a variety of triggers and actions, enabling you to automate workflows and save time
Using an API
An additional approach to integrate Microsoft Teams and Servicenow is by directly utilizing their APIs. By integrating both APIs, you empower teams with real-time task insights, fostering improved communication and a superior team collaboration experience. To employ this method, refer to their respective API documentation.
Common Questions
WHAT IS MAGICAL
Magical is an agentic AI platform that deploys AI Employees to handle complex, end-to-end workflows across your systems—without APIs, integrations, or engineering lift. Instead of simple data extraction, Magical’s AI understands your workflows, navigates interfaces, makes decisions, and completes tasks just like a trained team member would.
Whether it’s moving data between applications, verifying information, completing multi-step processes, or monitoring queues, Magical automates work reliably and transparently. You can watch every click, see every decision, and trust that your AI Employees are completing work with accuracy, speed, and full auditability.
HOW TO INSTALL MAGICAL
The first step is to book a demo. Our team will walk you through how Magical’s AI Employees work, what’s possible for your organization, and where automation can have the biggest impact.
After the demo, you’ll be paired with a dedicated AI Deployment Engineer who will guide you through setting up your first automation. Most teams go live in about a week—no integrations, no IT lift, and no lengthy configuration. Just a clear workflow, a quick build, and your first AI Employee up and running.
