CUSTOM AI AGENTS
If a human can do the work, an AI agent can run it. Magical builds custom AI agents trained on your SOPs, systems, and operational rules to automate the work that only exists inside your organization.
Automate any workflow
While many operational tasks are common across healthcare organizations, some workflows are highly specific to your processes, systems, or business model.
Internal operational workflows
Processes unique to your organization’s SOPs.
Complex multi-system workflows
Tasks that span multiple portals, documents, and internal tools.
Unique situational workflows
Work that currently requires teams to navigate systems and perform repetitive tasks.
How Magical agents execute real operational work
Your team provides business-level instructions describing how work should be completed. Magical agents then…
log into systems
retrieve information
reason through workflow steps
complete tasks
verify accuracy
Capture the workflow
Your team shares the SOP and operational logic.
Examples of custom agents built for healthcare organizations
Colon cancer screening automation
Identifies eligible patients and automatically distributes screening kits.
Underpayment
detection
Reviews payer remittances and flags reimbursement discrepancies.
Caregiver compliance checks
Verifies caregiver eligibility and exclusion lists.
