February 9, 2026 - Magical, the leader in agentic AI automation for healthcare operations, today announced that Russell Glass has joined the company as a strategic advisor.
Glass is a multi-time founder, CEO, and board member with a rare track record of scaling category-defining technology companies across both enterprise software and healthcare. He most recently served as CEO of Headspace, where he led the company’s mission to deliver lifelong mental health support and spearheaded the landmark merger with Ginger, creating the world’s largest end-to-end mental health platform.
Bringing Workflow-First AI to Healthcare Operations
As an advisor to Magical, Glass will work closely with the leadership team on product strategy, enterprise go-to-market, and long-term category development. He will have a particular focus on building AI systems that can be deployed safely, adopted by real teams, and scaled inside highly regulated healthcare environments.
Throughout his career, Glass has been a vocal advocate for workflow-first technology in healthcare: solutions that embed best-practice protocols directly into operational systems and produce outputs that are compliant, auditable, and economically viable at scale. That philosophy closely mirrors Magical’s approach to building agentic AI employees designed for production use — not experimentation.
Quote from Russell Glass
“Healthcare is fundamentally different from other software markets — the cost of being wrong is high, and success depends on trust, workflow fit, and operational reliability. What impressed me about Magical is that they’re not building AI for demos or point solutions. They’re building agentic AI employees that actually run inside real healthcare operations, with transparency and accountability baked in. That’s exactly the direction this industry needs to go, and I’m excited to help the team scale it responsibly.”
— Russell Glass, Former CEO of Headspace
Quote from Harpaul Sambhi, Founder & CEO of Magical
“Russ has built and scaled healthcare technology in the hardest possible conditions — where regulation, reimbursement, and operational reality all collide. He understands that winning in healthcare AI isn’t about having the flashiest model; it’s about whether the technology can be trusted to run day-to-day work at scale. His perspective is incredibly aligned with how we’re building Magical, and his guidance will be instrumental as we expand agentic AI across the healthcare ecosystem.”
— Harpaul Sambhi, CEO, Magical
About Magical
The Magical agentic AI platform fully automates mission-critical operational work inside healthcare organizations — spanning revenue cycle management, payer operations, and clinical administration.