Looking for a Zendesk Macros alternative?

Write and send messages faster than ever with Magical, the best Zendesk Macros alternative. Guaranteed to save you one hour every day.

Go to workspaceAdd Magical to Chrome - it's free!
Chrome Store · 4.6 stars · 2,620+ reviews

Why choose Magical over Zendesk Macros?

See what makes Magical the #1 text expander app.
FEATURES
Magical logo
Zendesk Macros
Price
Free
Free with Zendesk subscription
Messaging Automation
Save your text as shortcuts and expand the text where you type.
Instant Personalization
Fill your placeholder text with your recipients’ information automatically.
Easy Usability
Easy to use features like search, panel, tags, and more.
Autofill Anywhere
Autofill in 1-click on any CRM, ATS, and even custom apps. No integration limits.
Email Enrichment
Automatically show emails for profile in LinkedIn.
Sourcing or Prospecting Automation
Transfer data to sheets automatically.
Company & Team Workspaces
Create a shared library of shortcuts for different teams to access.
Macros
Use dynamic content like date and time within your message.
Works across all devices & browsers
Available on Safari, iOS, etc.
Chrome, Edge, and Slack for now
Only Zendesk
Built for Enterprise
SOC2, SSO, AI Control
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Move to Magical in minutes

You can now import all of your existing templates in a click to use them with Magical right away.

•  Import your existing templates from a CSV
•  Takes 2 minutes to get set up
•  Free to use

Import Your Templates

Do more with Magical

Magical isn’t just a text expander. We’re on a mission to help all users automate their soul-crushing, repetitive tasks like messaging, data entry, and more. Get more work done in less time with Magical.

Don’t just take our word for it!

Listen to customers who love using Magical.
Magical is very useful, especially for work-related purposes. It saves you a lot of time. I love the application so much that I have recommended it to different colleagues in many departments. And they agree with me. It is the best!
Camila Pérez Ciribé
Recruiting Coordinator, Salesforce
Magical has made my job significantly easier. As a recruiter, I use it daily in communications with candidates, hiring teams, and even within our ATS. Seriously, this is a MUST HAVE for any recruiter's toolkit.
Stephanie Ramsey
Recruiter, Salesforce
Magical helps me in every part of my day! Magical makes it so much more efficient and productive not having to take your hands off the keyboard. It is absolutely, without a doubt, 100%, my favorite add-on for Chrome.
Jessie Rose
Customer Support, Senior Supervisor The Real Real

Magical has 2,600+ 5-star reviews on Chrome store

Magical is a G2 Leader in 2023

Loved by 500,000+ people at 20,000+ companies

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Ready to switch? Just upload your CSV.