READY-TO-DEPLOY AI AGENTS
A production-ready AI agent built for medical records requests
Magical’s Medical Records Request AI Agent receives requests, validates authorization, retrieves records, and fulfills requests automatically. Runs 24/7 across EHRs, portals, and document systems.
Medical records requests are high-volume, manual, and time-sensitive
5.6 calls
Average number of calls required per request under manual workflows
2 weeks
Typical turnaround time for manual record fulfillment
20%+
Of requests occur outside normal working hours
Automate medical records requests from intake to fulfillment
This agent is pre-trained to run the entire authorization workflow. Deploy once on your systems, and it continuously processes incoming requests.
1. Receive Request
Agent ingests requests from patients, payers, legal entities, and third parties across portals, fax, and email.
Agent verifies HIPAA authorization, request completeness, and compliance requirements.
Agent searches across EHRs and document systems to locate the requested records.
Agent assembles records into the required format based on request type.
Agent delivers records through secure digital channels or required delivery methods.
Agent monitors request completion and updates stakeholders automatically.
Agent flags incomplete or complex requests and initiates follow-up workflows.
The Patient Access Suite
Clean claims start with cleaner patient access. Deploy a team of specialized AI agents to automate everything from referral intake to eligibility and prior authorization.
Deploy your AI agent in 3-4 weeks
1. Scope
Capture request workflows and compliance requirements.
2. Build
Configure agent across intake channels and systems.
3. Train
Supervised runs refine retrieval and validation logic.
4. Deploy
Agent continuously processes and fulfills requests.
Works across your existing healthcare systems
